Owner Insights · DHAJIA Morocco
A room-by-room holiday-rental cleaning and turnover checklist for Agadir owners, including inspection, linen control, consumables and evidence.
Watch: why the turnover check matters
A real DHAJIA Morocco apartment walkthrough shows why the work between checkout and the next check-in needs a clear process. This footage shows the apartment before turnover cleaning; it is not a presentation of the finished, guest-ready standard.
1 min 36 sec · Original DHAJIA Morocco footage
For owners, the practical sequence is simple: record the condition at departure, identify cleaning and maintenance needs, reset each room, then inspect and document readiness before releasing the apartment for the next guest.
Cleaning a holiday rental is not the same as cleaning a private home. Every turnover must produce a consistent guest-ready result, confirm that the property is undamaged and identify maintenance before the next arrival. A written checklist also makes performance easier to train, inspect and improve.
Begin with departure evidence
Record the departure condition before moving items. Check keys, access devices, visible damage, missing inventory and unusual cleaning needs. Photograph exceptions and report urgent issues immediately.
Bedroom checklist
- Strip and inspect all used linen.
- Check mattress and pillow protectors.
- Dust headboards, lamps, sockets and wardrobes.
- Vacuum or mop beneath accessible furniture.
- Make beds to one repeatable presentation standard.
- Confirm spare linen quantities.
Bathroom checklist
- Clean and disinfect high-touch surfaces.
- Remove hair from drains and inspect water flow.
- Polish mirrors and fittings.
- Check hot water, leaks and sealant.
- Replace towels according to booked capacity.
- Restock only the agreed consumables.
Kitchen checklist
Inspect inside the refrigerator, microwave, oven and frequently used cupboards. Wash or replace marked items. Count essential plates, glasses, cutlery and cooking tools. Confirm that appliances operate and that no food from a previous guest remains unless it is part of a sealed standard supply.
Living areas and terrace
Vacuum upholstery, check cushions and look beneath furniture. Clean remote controls, switches and handles. On terraces, remove sand and debris, inspect furniture and check doors or locks.
Final technical walk-through
- Test lights and air conditioning.
- Check Wi-Fi and television connection.
- Run taps and inspect for leaks.
- Confirm windows, shutters and doors secure correctly.
- Check smoke or safety equipment according to the property plan.
Linen and laundry control
Track linen by item and condition. Separate stained or damaged pieces rather than returning them to circulation. Maintain enough par stock for delayed laundry or back-to-back arrivals. Our room-by-room furnishing standard explains inventory planning.
Use evidence, not assumptions
Complete the turnover with dated photographs of each room. The objective is not to create excessive administration but to show that the property was checked and ready before arrival.
Quality-control inspection
The person who cleaned should not be the only person who decides the property is ready when operations allow. A second check should focus on first impressions, bathroom detail, bed presentation, odours, missing items and technical faults.
Escalation rules
Define which issues stop check-in, which need same-day repair and which can enter planned maintenance. Clear escalation prevents a small leak, broken lock or failed appliance becoming a guest complaint.
Explore DHAJIA property management in Agadir and our guide to preventing guest damage.
Turnover control points
| Phase | Standard | Required evidence |
|---|---|---|
| Departure check | Access, damage, forgotten items and immediate maintenance risks | Timestamped exception photographs |
| Cleaning | Zone-by-zone completion using the approved method | Signed checklist and supervisor exceptions |
| Reset | Linen, amenities, inventory and presentation restored | Final readiness photographs |
| Release | Locks, lights, Wi-Fi, climate and arrival instructions tested | Named person and completion time |
Frequently asked questions
What is the difference between cleaning and turnover?
Cleaning removes soil; a turnover also verifies inventory, presentation, damage, supplies, access and readiness for the next arrival.
Should the cleaner photograph the property?
A short, consistent set of timestamped completion and exception photographs improves accountability without replacing inspection.
How should recurring misses be handled?
Record them by zone and cause, retrain or change the process, and verify the correction at the next turnover.
DHAJIA publishes practical local guidance for planning purposes. Verify prices, availability, rules and professional requirements at the time you act.
