Owner Insights · DHAJIA Morocco
The essential sections of a useful monthly property-management report for Agadir owners, covering bookings, revenue, expenses, maintenance and actions.
A property-management report should help an owner understand performance, cash movement, asset condition and upcoming decisions. A payout figure without operational context is not enough. The report should be concise, consistent and supported by evidence.
1. Executive summary
Begin with the month’s main result, major variance, property issue and next action. Owners should be able to understand the position before reading the detail.
2. Booking performance
- Available and booked nights
- Occupancy
- Average daily rate
- Average stay length
- Booking lead time
- Cancellations and blocked nights
Metrics should be defined consistently. Owner-blocked dates should not be hidden inside unexplained “unavailable” totals.
3. Revenue reconciliation
Show gross accommodation revenue, platform adjustments, cleaning treatment and other guest charges. Identify the period the revenue belongs to and how it reconciles with platform or payment statements.
4. Expenses and owner payout
List management fees, cleaning, laundry, utilities, consumables, maintenance and approved purchases. Attach or retain invoices according to the agreed reporting process. The owner payout calculation should be easy to reproduce.
5. Guest experience
Summarise review scores, recurring comments, complaints, compensation and service recovery. A negative pattern matters more than one isolated remark.
6. Property condition
Report damage, wear, maintenance completed, open work orders and recommended preventive tasks. Include photographs for material issues. Distinguish guest-caused damage from ordinary wear where evidence supports that conclusion.
7. Inventory and linen
Record important replacements, breakage and stock below target. This protects guest readiness and helps owners see where operating costs are developing.
8. Forward outlook
Show future occupancy, important gaps, pricing actions, planned maintenance and any owner decision required. Reporting should lead to action rather than describe the past only.
Questions owners should be able to answer
- Why did net revenue change?
- Which dates underperformed?
- What was spent and why?
- What condition is the asset in?
- What decisions are needed next month?
Our rental-yield guide defines key performance metrics, while the management-fee guide explains common service boundaries.
Reporting standard
Consistency matters more than decorative dashboards. A reliable monthly pack, supported by statements, invoices and condition evidence, creates accountability between manager and owner.
Explore DHAJIA property management and owner reporting.
Minimum monthly owner dashboard
| Section | Core measure | Supporting evidence |
|---|---|---|
| Demand | Nights available, sold and blocked; occupancy; average stay | Booking-level reconciliation |
| Revenue | Gross accommodation revenue, adjustments and collected amounts | Platform or payment records |
| Costs | Management, cleaning, utilities, maintenance and other agreed items | Invoices or traceable references |
| Property condition | Completed work, open defects, inventory and replacement needs | Dated photographs and work orders |
| Forward view | Next bookings, risks, approvals and recommended actions | Calendar plus named action owner |
Frequently asked questions
What should an owner receive every month?
A concise summary of activity, reconciled income and costs, maintenance decisions, guest or tenant issues, forward calendar and open actions.
Should every invoice be included?
The report should provide traceable support appropriate to the agreement, with invoices or references available for material costs.
How should maintenance approvals be recorded?
Use written thresholds, scope, quotation or estimate, approval status, completion evidence and final cost.
DHAJIA publishes practical local guidance for planning purposes. Verify prices, availability, rules and professional requirements at the time you act.
